Privacy policy

Privacy Policy – Coffee Plus / Coffeeplus.in

Last updated: September 2025

At Coffee Plus, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, make a purchase, or interact with our services.

By using Coffee Plus (the “Website” or “Service”), you agree to the practices described in this Privacy Policy.

1. Information We Collect

  • Personal Information: Name, email, phone number, billing/shipping address, payment details (via secure third-party gateways).
  • Account Information: Login credentials if you create an account.
  • Order Data: Purchase history, subscriptions, preferences.
  • Usage Data: IP address, browser type, device details, pages visited, time spent, referral source.
  • Cookies & Tracking Data: Through cookies, pixels, and analytics tools to improve site performance and personalise experiences.

2. How We Use Your Information

  • To process and fulfil your orders.
  • To provide subscriptions and customer support.
  • To send updates on products, offers, and events (if you opt in).
  • To improve website performance and personalise your experience.
  • To comply with legal obligations, fraud prevention, and security requirements.

3. Sharing Your Information

  • Service Providers: Payment gateways, shipping/logistics partners, IT providers.
  • Analytics & Marketing Partners: e.g. Google Analytics, Meta (Facebook/Instagram Pixel), YouTube embeds.
  • Legal Authorities: Where required by law or regulation.

We never sell your personal data to third parties.

4. Cookies & Tracking

We use cookies to improve performance, remember your preferences, and analyse traffic. You can manage or disable cookies in your browser settings, but some features may not function properly.

5. Data Retention

  • Order & billing data: Retained as required by tax and legal regulations.
  • Account data: Retained until you request deletion.
  • Marketing preferences: Retained until you unsubscribe.

6. Security

We use commercially reasonable measures (SSL encryption, secure servers) to protect your data. However, no online transmission is 100% secure.

7. Your Rights

Depending on your jurisdiction (including India’s Digital Personal Data Protection Act, 2023 and GDPR for EU customers), you may have rights to:

  • Access your personal data.
  • Request correction or deletion.
  • Opt out of marketing communications.
  • Withdraw consent for data use.

You can exercise these rights by emailing info@coffee.plus.

8. Children’s Privacy

Our services are not directed at individuals under 13, and we do not knowingly collect personal data from children.

9. International Transfers

Your data may be transferred and stored outside your country. We ensure safeguards are in place to protect your information.

10. Policy Updates

We may update this Privacy Policy periodically. The latest version will always be available here with the updated “Last Updated” date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 info@coffee.plus
Simran Worldwide, 14 Regency, Asola, New Delhi 110074, India