Purchase Options Cancellation Policy

Coffee Plus (Simran Worldwide)
Last updated: 30 September 2026

This policy explains how to request changes or cancellations for subscriptions, pre-orders and special orders purchased from Coffee Plus. For returns, refunds, delivery issues or defective products, please also see our Returns & Refunds Policy and Shipping & Delivery Policy. Nothing in this policy limits rights available under applicable law.

Subscriptions

A subscription provides repeat deliveries according to the product, quantity, duration and frequency shown when you place your order. Some subscriptions may cover a fixed period and may be paid for in advance; the terms displayed for your chosen plan and your order confirmation govern its schedule and charges.

To request a pause, change or cancellation, email info@coffee.plus with your order or subscription number. You may also use a management link in your order confirmation if one is available for your subscription. We will confirm what changes are possible and when they will take effect.

A cancellation request stops future deliveries that have not already been processed, subject to the terms disclosed for your plan. If a delivery has already been charged, roasted, prepared or dispatched, we will review that delivery under our Returns & Refunds Policy and applicable law. If you have prepaid for deliveries that have not yet been fulfilled, we will explain the applicable cancellation and refund outcome for your plan when you contact us. We will not charge for a future delivery after its cancellation has taken effect.

Pre-orders

A pre-order is an order for a product that is not available for immediate dispatch. Full payment is collected when you place a pre-order. The product page displays its estimated timeline. Tracking is provided after the product arrives in India and is booked for dispatch to you.

To request a change or cancellation, email info@coffee.plus with your order number. We will review the status of the order and explain the options available under our Returns & Refunds Policy and applicable law.

If the pre-order is delayed by more than seven days beyond the timeline stated when you ordered, we will contact you about the change and available options. These may include store credit if you choose it. A request for a refund will be assessed under our Returns & Refunds Policy and applicable law. Store credit is not an automatic replacement for a refund to which you are entitled.

Special orders

A special order is a product sourced specifically for you rather than offered for ordinary immediate dispatch. We will identify it as a special order and disclose any specific cancellation terms for your agreement before taking payment. If those terms have not been communicated and agreed, we will not assume that a special-order cancellation restriction applies.

A special-order cancellation term does not remove applicable rights relating to defective, misdescribed or unlawfully late goods. Contact info@coffee.plus with your order number if you wish to request a change or cancellation.

Contact

For subscription, pre-order or special-order requests, email info@coffee.plus. Please include your order number and the change you are requesting. We will confirm receipt and explain the next step. For product returns and refunds, refer to the Returns & Refunds Policy available on our website.